Access Complete Survey Data and Media Files
Overview
The Downloads tab in Insights gives you access to all survey response data, photos, and videos once your surveys are closed and fielding is complete. This ensures you have a comprehensive dataset, including individual responses, media files, and text analysis, ready for further analysis.
Accessing Downloads
The Insights > Downloads page becomes available after your surveys close and all responses, photos, and videos are collected.
Downloading Response Data
Every project includes a Response Download, available as a CSV file:
- Contains individual response data for all surveys, plus profile data for each Highlighter (respondent).
- Structure:
- First row: Survey name.
- Second row: Question text.
- Third row: Scale (if applicable).
- First column: Highlighter ID (unique respondent ID)
- Each row represents one respondent’s responses.
- Open-ended responses include text analysis to help categorize the answers.
This CSV provides a detailed view of all survey data for in-depth analysis.
Downloading Photos
If your survey includes questions asking for photo submissions, you can download them via the Photo card in Downloads once surveys are closed:
- Downloads as a ZIP file.
- Contains a folder for each survey, with photos named by question and respondent for easy identification.
Use this to review visual feedback submitted by respondents.
Accessing Videos
For projects with video surveys, the Video card provides access to video submissions:
- Available after surveys close.
- Offers a link to our partner video platform.
- View and download videos on the partner platform.
This lets you analyze video responses at your convenience.